Case Studies / Fresh start on Service Cloud with data coming over from old instance

Fresh start on Service Cloud with data coming over from old instance

Сlient:

With over 19 million listed domains and 2 million customers, this client, the US company, is the world's largest platform for the professional trading of web addresses. Specifically tailored to customers from the internet industry – one of the world's largest distribution networks for registrars offers extensive registry services which they use to support owners of Top-Level Domains with the market launch of their new domain suffixes.

Challenges:

Challenging to create the reports and analytics needed to grow
Need to partially redesign the data model
Splitting records to several data objects
Deduplication required for split records and other data

Results:

Successful migration in time
Full automation of data conversion with conemis transition cloud
Attachments transferred from Oracle Service Cloud to new Oracle Service Cloud
conemis transition cloud saved paid consulting days