Challenges:
- Salesforce org split with 3,500 users and a large data migration scope to align CRM functionality to particular requirements
- Extraordinarily tight timelines
- Extensive mapping activity, complex data transformation, and large data amounts to be migrated
- Risk of data consistency issues across the complex data model, and thus a lack in user adoption
- Consolidation of data from additional sources needed to be properly integrated
Results:
- Migration completed successfully in time and in scope, despite a tight timeline
- Mapping of 90 objects and 19,000 fields sped up considerably by the auto-mapping functionality
- ctc features such as traceability and repeatability of migration activities facilitated further acceleration of the migration process
- Aftercare activities easily managed with ctc
- Alternative full-service offers the client had received were a multiple of the project costs
