Agentforce and the Data Gap Challenge: The Missing Link

‍

Agentforce, Salesforce’s AI-powered autonomous agents, provides always-on support for employees and customers. Designed to execute tasks seamlessly, it relies on real-time, clean, and accessible data to function at its best. "Data is the new gold," as Marc Benioff famously states.

The Data Gap Challenge in Agentforce

However, outdated or missing data can limit workflows with AI agents. If necessary data is not within Agentforce’s reach, the AI struggles to support users accurately.  

Imagine this scenario: Agentforce needs access to external data stored outside of Salesforce. But when attempting to connect, you hit a data gap – Salesforce cannot retrieve the necessary information.

As a result

• tasks are not agentified due to inaccessible data, leading to inefficiencies;

• processes stall, delaying workflow automation;

• customers and employees face disturbing experiences.

To sum it up: This data friction prevents AI-driven workflow automation from reaching its full potential.  

Any traditional approach to solve this problem and close the data gap would entail a full-scale project with all the implications concerning time, money and human resources needed. Unless...

The Simple Solution: Seamless Access to External Data

Unless you go with the best answer to bridging the Agentforce data gap that we know of: a turnkey solution for a lightweight, production-ready integration that works instantly with any system – fast, reliable, and at an incredibly low, predictable cost.

Are you ready to unlock Agentforce with seamless data access? Discover conemis Synapse here!

‍

‍