AI in Healthcare: A Game-Changer – But Only with the Right Data!

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Agentforce, Salesforce’s AI-powered assistant, can transform customer service and workflows in healthcare. But even the smartest AI is only as good as the data it has access to.

Imagine relying on AI for critical healthcare information … only to receive the wrong answer. That’s exactly what happened to Ana, our fictional hospital patient, when she asked about her vaccination history. The culprit? Incomplete data.

This story raises the questions:

What can go wrong in a case like Ana’s?  
How can healthcare providers ensure Agentforce always delivers the right answers?  
And how does conemis Synapse solve this puzzle?

Watch our video to get all the answers!

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